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Privacy Policy

For our joint safety along with contracting one of the foremost considerations in
counselling and psychotherapy is confidentiality. Below you will find my policy which
meets the new GDPR legal requirements.

I am registered with the ICO and I am the data controller, meaning that I have sole access to
the information I store. My registration number is A8499077.
For more information about this you can access their website here: For more information on
your rights under GDPR legislation please go to the Information Commissioner’s
Office: https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
I keep your personal details (name, address, phone and email address) and signed
consent in a locked filing box.

I keep your anonymous initial assessment form, any written or creative work we do
together, any brief memory notes of session and any photographs of our work
separate from your personal details in a locked filing cabinet. 

You have the right to request a copy of your notes and personal information.

I keep client records for three years after counselling has finished, after which they
are securely destroyed.

If we exchange emails your email address and copies of any emails will be stored in
my email system.

Your phone number is stored with your Christian name and last name initial on a
smart phone so that we can communicate about session times / delays /
cancellations. I may also contact you by text to remind you about any missed
payments.

I will not share any information about you with anybody else, unless I am required to
by law, this would only be if you disclosed information about acts of terrorism or if
you indicated you may take your own life or endanger that of others. I would always
discuss this with you first.
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As a Registered Member of the British Association for Counselling and
Psychotherapy (BACP) you can be assured that I work within their Ethical
Framework.  You can view this framework and the BACP complaints procedure
here:  https://www.bacp.co.uk

As required by the BACP, I attend regular clinical supervision where I may discuss
our work together.  Your identity will never be disclosed during these discussions. 
My supervisor is also a member of the BACP and bound by the same Code of
Ethics.

You have the right to withdraw from counselling at any time.